System Support Analyst in Charlotte, NC at Sonic Automotive

Date Posted: 8/27/2018

Job Snapshot

Job Description

Job Summary- 
The Coupa Support Analyst will work in the Sonic Shared Services Center as a member of the Accounts Payable department. This position will work with the AP team and the dealerships (specifically focusing on fixed operations) to provide the highest level of support to all associates who use the Coupa procure to pay system.  The Systems Analyst will be proactive in approaching dealership personnel to address concerns and solve issues.  In addition, this position will assist in the administration of the Concur Travel and Expense System.

Essential Functions- 
• Work with Sonic personnel to assist with all aspects of the Coupa procure to pay system.   • Run PO reports from the system and proactively work with dealerships to address old POs and to keep reports clean• Build reports and tools to assist dealerships with managing business and identifying potential problems or opportunities in Coupa.  • Proactively work with dealerships to retrain existing employees or train new employees on the RPM system and how to manage their business through reporting.• Build relationships with Regional Controllers and build and distribute reports or information to assist with their management of their business offices and operational partners.• Become an in-house expert on Coupa Procure to Pay • Become an in-house Coupa reporting expert• Assist in the administration of the Concur Travel and Expense System

Minimum Qualifications- 
• Work habits that are customer-centric and committed to exceeding the customer’s needs• Ability to learn quickly and problem solve around any unusual circumstance• Ability to lead meetings and trainings with minimal supervision • 4-year degree in accounting/business and/or equivalent work experience• Extremely proficient in Microsoft Excel• Excellent verbal and written communication skills• Ability to work in a Shared Services environment• Basic understanding of the procure to pay process

Desired Experience- 
• Experience with procure to pay systems, particularly with the Coupa system• Experience in accounts payable and/or procurement• Experience in the automotive industry• Experience with the Concur Travel and Expense System"                                                                                                                

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