Service Advisor - Mancuso Harley Davidson Crossroads in Houston, TX at Sonic Powersports

Date Posted: 3/29/2024

Job Snapshot

Employee Type: Full-time
Location: 12710 Crossroads Park Drive
Houston, TX 77065
Job Type: Other
Experience: Associate


Team Mancuso Powersports is a group of seven high-volume franchised  motorsport dealerships in the Metro Houston area including Harley-Davidson, Indian, Victory and all of the metric brands   We employ  enthusiastic, motivated people in Sales, Service, Parts, and Apparel.  We’re dedicated to guaranteeing our customers receive everything needed to “live the dream” on their new motorcycle, ATV, UTV, Trike or Personal Watercraft.

Job Description

Mancuso Harley Davidson Crossroads is hiring a Service Advisor to join our great team. The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed services to customers.

What You’ll Do:

  • Schedule service appointments and obtain customer and vehicle data prior to arrival
  • Greet customers in a timely and friendly manner
  • Provide a complete and accurate written cost estimate for labor and parts
  • Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements
  • Receive proper authorization before any repairs are performed

What We’re Looking For:

  • Two years experience in dealership position
  • General knowledge of vehicle mechanical operations
  • Great customer service skills 
  • Strong work ethic and thrive in a fast-paced environment
  • Active-listening and strong communication skills 
  • Ability to follow directions and willingness to learn
  • Respect for teammates and a positive outlook

What We Offer:

  • Health, Dental and Vision Insurance    
  • 401k with 4% company match  
  • Paid Vacation
  • Access to leadership and personal development programs 
  • Casual Dress

All your information will be kept confidential according to EEO guidelines.

Apply Now