Service Drive Used Vehicle Buyer - BMW of Chattanooga in Chattanooga, TN at Sonic Automotive

Date Posted: 3/14/2024

Job Snapshot

Employee Type: Full-time
Location: 6806 East Brainerd Road
Chattanooga, TN 37421
Job Type: Production
Experience: Associate

About

You're serious about your career, and rest assured you've come to the right place. At BMW of Chattanooga, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

Used Car Buyer Purpose:

 The Used Car Buyer will have a primary responsibility of executing a process which involves prospecting, appraising, and presenting offers to current vehicle owners with the goal of purchasing their vehicles from multiple sources for resale.

 

Duties and Responsibilities:

  • Interfaces with current used vehicle owners from multiple resources with the purpose of purchasing their vehicle.

  • Approaches, greets and interfaces with dealership customers to appraise and offer to purchase their current vehicles.

  • Utilize Sonic Automotive automated inventory management system.

  • Understand market trends and changes to trends in geographic market

  • Provide guidance and support to dealership Sales Associates as it relates to purchasing used vehicles.

  • Appraise used vehicles.

  • Attend Trade walks daily.

  • Exhibits high level of commitment to guest satisfaction.

  • Knows and understands the federal, state and local laws which govern retail automotive sales.

  • Established personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.

  • Attends product and sales training courses as requested by General Manager or Sales Managers.

  • Keeps abreast of new products, features, accessories, etc. and their benefits to guests.

  • Knows and understands equity and values, and is able to explain depreciation to the guest.

  • Introduces guest to sales department personnel to sell them a new vehicle after purchase of their existing vehicle.

  • Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction.

  • Maintains a prospect development system of current used vehicle prospects and schedules appointments to appraise and purchase used vehicles.

  • Attends sales meetings.

  • Maintains a safe work environment.

  • Maintains a professional appearance.

  • Realize that the company’s business is built on guest satisfaction and devote himself/herself to guaranteeing satisfaction to guests.

  • Determine management, production and quality requirements by asking questions and listening.

  • Attend Sonic meetings as requested.

  • Maintain a follow-up system that encourages follow through with assigned project

  • Report to Supervisor regarding objectives, planned activities, reviews and analyses.

  • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

  • Understand the terminology of the business and keep abreast of technology changes in the product.

  • Follow directions from a supervisor.

  • Understand and follow work rules and procedures.

  • Accept constructive criticism.

  • Interact well with others and be a positive influence on associate and guest morale.

Qualifications:

 

  • College Degree preferred but not required; High school diploma or the equivalent required. 

  • High level of customer service is required.

  • Ability to read and comprehend instructions and information.

  • Professional personal appearance.

  • Excellent communication skills.

  • Ability to meet company’s production and quality standards.

  • Outstanding Computer skills required.

  • Previous dealership, selling or marketing experience preferred.

  • All applicants must be authorized to work in the USA.

  • All applicants must perform duties and responsibilities in a safe manner.

  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

All your information will be kept confidential according to EEO guidelines.

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