Parts Counterperson - Economy Honda in Chattanooga, TN at Sonic Automotive

Date Posted: 4/17/2024

Job Snapshot

Employee Type: Full-time
Location: 6001 Lee Highway
Chattanooga, TN 37421
Job Type: Other
Experience: Associate


At Economy Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally.
Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Sonic Automotive is a Fortune 500 company and one of the largest automotive retailers in the country with over 120 dealerships nationwide...

It's time to make the most important move of your career.  From our cooperative, team-based approach to our more than 1,000 internal advancements each year, it's easy to see the difference.
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

Job Description


The Parts Counterperson sells, at retail, parts to all available customers, over the counter, through the shop, or on the phone.


Duties and Responsibilities:

  • Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
  • Pull purchases from stock. If the part is not in stock, determine availability and submit an emergency order if requested by the customer.
  • Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders.
  • Set up orders for daily shipment, delivery, or pick up.
  •  Assist service technicians in selecting parts needed for repairs in process.
  • Order parts not in stock if, after discussion with Shop Foremen, it is determined that parts are needed and will be used upon receipt or that the customer will return for the required repairs.
  • Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Exceptions must be approved by the Parts Manager or Business Manager.
  • Replenish assigned inventory daily. Advise Parts Manager when areas of the department are not in satisfactory condition.
  • Keep current on new products and product updates.
  • 2+ years of experience in parts sales or an automotive dealership parts department.
  • Excellent communication skills and interpersonal skills
  • Must be authorized to work in the USA
  • Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.

Preferred Qualifications:

  • Previous Ford dealership experience

Compensation (Draw plus commission):

  • OTE (On-Target-Earnings): $40,000 - $50,000 + / year

*The Parts Counterperson Position has a Pay Scale consisting of the following elements and ranges.  Wages include Monthly Draw plan of two-thousand dollars a month. The position may also pay commission compensation which is based on the value or amount of parts revenue department achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.  The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit*


  • Full-time 
  • Monday through Friday from 8am - 6pm
  • Every 3rd Saturday rotation from 7am-4pm
  • Weekend availability required


  • Medical, dental, vision insurance
  • 401k plan with company match
  • Paid Time Off accrual
  • Sundays off
  • Closed for Thanksgiving day and Christmas day
  • Employee discounts on purchasing and leasing cars
  • Opportunities for career advancement within a Fortune 500 company


*All your information will be kept confidential according to EEO guidelines*

Apply Now