Human Resources Manager in Houston, TX at Sonic Automotive

Date Posted: 7/10/2018

Job Snapshot

Job Description

Primary Objective:       To manage a successful on boarding experience for associates and provide human resource support for associates and managers in.  The Human Resources Regional Manager  must possess proven organizational and interpersonal skills as well as the ability to handle confidential information in a fast paced environment.
Scope of Responsibility:  Generally responsible for the Dallas, Houston, Baytown and Nederland group of dealerships within the company’s organizational structure.

A.            On Boarding Coordination

§  Conduct a monthly New Hire Orientation for all new hires in a central location within dealership markets.
§  Visit each New Hire in their dealership location monthly.
§  Make follow up phone calls montly to each New Hire to insure they are receiving proper dealership training and support from their managers. 
§  Work with hiring managers to check references, verify backgrounds and review pre-employment assessment tools.  Interview New Hires if requested by hiring manager.
§  Facilitate enrollment in the Sonic University Learning Management System.
§  Conduct 90-day post hire follow-up review.
§  Conduct Manager Competancy training (recruiting, interviewing, performance reviews, giving constructive feedback)

B.            Benefits Administration

  • Notify  newly eligible associates of their eligiblitiy for Company benefits and provide them with an enrollment instructions.
  • Facilitate the resolution of benefits eligibility and claims issues that are escalated by the associate.
  • Facilitate the annual open enrollment process.
  • Review 401(k) participation and assist in providing associate training and education.
  • Process family status change requests.
  • Initiate and track FMLA and GML documentation.  Follow up with individuals that are on leave to help get them back to work.
  • Assist associates with the disability claims process.
  • Give personal and caring support to all associates that have problems with benefits and administrative processes.

C.            HR Administration

  • Conduct exit interviews to determine reasons behind separations.
  • Prepare reports and recommend procedures to reduce absenteeism and turnover.
  • Serve as resource for associate questions, concerns, and/or complaints and make appropriate referrals as necessary.
  • Understand, keep abreast of, and comply with federal, state and local employment and associate relations laws, regulations and guidelines.
  • Maintain regulatory postings in the dealerships for associate viewing.
  • Ensure that all communication to dealerships from Corporate HR, Benefits Department and vendors is distributed to associates.
  • Train store managers, hiring managers and supervisors as needed in the use of various HR web-based tools including Taleo, Absence Management, On-Boarding and Performance Management; SHL and the Sonic Automotive Career Site.
  • Encourage and help coordinate dealership Associate Satisfaction activiites and community involvement. 
  • Support dealership managmernt and HRDs in ASI Action Plan development and execution.
Required Skills: 
  • Ability to multi-task and prioritize assigned duties.
  • Excellent oral and written communication skills.
  • Exceptional customer service skills.
  • Strong Interpersonal skills.
  • Intermediate skills with Microsoft Office products to include Word, Excel and email.
  • Must have valid driver’s license with acceptable driving record.
  • Ability to travel 70% of time.
Education and Experience: 
  • High School Diploma and 2 years related experience.

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