Service Advisor - Global Imports MINI in Chamblee, GA at Sonic Automotive
Date Posted: 9/10/2024
Job Snapshot
Chamblee, GA 30341
About
At Global Imports MINI, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Global Imports Mini is GROWING!!!!
Do you want to join the Original Mini dealership in the Atlanta metro area?
Do you want to join only Mini dealership with in the I 285 beltline?
We are adding Service Advisors in for our Busy Shop!!!
Are you interested in joining an award-winning dealership?
Are you interested in working in a STATE OF THE ART AIR CONDITIONED service center?
Do you want to work with an outstanding leadership team that truly values their team?
Do you want to work for a leading Service Department in the Atlanta area, with the backing of a Large Corporation?
We offer…
- Our average Service Advisor team member W2’s $80,000.00 to $100,000.00 per year
- 5 day work week (No Weekends)
- Health Insurance Plans
- Professional work environment
- 401K
Job Description
Purpose:
· The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.
Duties and Responsibilities:
· Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
· Greets customers in a timely, friendly manner.
· Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time".
· Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
· Test-drive the vehicle or refer to the test technician as necessary.
· Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average.
· Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus.
· Maintains a dealership-prescribed standard for “hours per customer repair order written."
· Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
· Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
· High school diploma or the equivalent.
· Ability to read and comprehend instructions and information.
· Two years of experience in a dealership position.
· General knowledge of vehicle mechanical operations.
· ASE certification preferred.
· Sales experience preferred.
· Professional personal appearance.
· Excellent oral and written communication skills.
· All applicants must be authorized to work in the USA
· All applicants must perform duties and responsibilities in a safe manner
· All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.