Administrative Assistant - Philpott Ford Collision Center in Nederland, TX at Sonic Automotive

Date Posted: 5/10/2024

Job Snapshot

Employee Type: Full-time
Location: 1400 U.S. 69
Nederland, TX 77627
Job Type: Customer Service
Experience: Associate


At Philpott Ford, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally.

Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Sonic Automotive is a Fortune 500 company and one of the largest automotive retailers in the country with over 120 dealerships nationwide...

It's time to make the most important move of your career.  From our cooperative, team-based approach to our more than 1,000 internal advancements each year, it's easy to see the difference.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.


Job Description

The Administrative Assistant is the face of the dealership and will provide a welcoming first contact with our customers followed with attention to detail in directing the proper resources to meet with the guest in order to provide the proper service level.

Duties and Responsibilities:

  • Promptly greets customers in a courteous, friendly, and professional manner.
  • Produces all new customer files and accurately loads the information into the computer system and documents the physical file appropriately.
  • Answers all incoming phone calls to the Collision Repair Center and transfers the call or takes messages as needed.
  • Stores all closed and completed customer files.
  • Insures the appearance of the customer waiting areas are neat and well maintained.  Insures that beverages are available and in good supply for customers and guests of the Collision Repair Center.
  • Order supplies and equipment as needed for the Collision Repair Center.
  • Files forms and other materials in appropriate customer files.
  • Sorts and routes all incoming and outgoing mail.
  • Collects and processes customer and insurance company payments.
  • Calls and schedules all DRP assignments as they are assigned.
  • Submits all Ford warranty digital imaging claims and prepares the repair orders for submission.
  • Processes all purchase orders and vendor rush checks.
  • Flags technician payroll.
  • Runs errands with porter as needed.
  • Fills out Safety and Environmental Compliance checklists weekly.
  • Assists the Collision Repair Center manager as needed or as requested.
  • Excellent interpersonal, verbal, and written communication skills.
  • 1+ years of experience as a receptionist in a professional business setting.
  • Ability to work in a high-paced work environment.
  • Motivated self-starter with the ability to collaborate effectively across departments with minimal supervision.
  • Proficiency in Microsoft Word, Outlook, and Excel.
  • Punctual with strong time-management abilities.
  • High School Diploma or equivalent.
  • All applicants must be authorized to work in the USA.
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

Compensation (Hourly):

  • $17.00 / hour


  • 5x days a week / Off Sundays and 1x other day


  • Medical, dental, vision insurance
  • 401k plan with company match
  • Paid Time Off accrual
  • Sundays off
  • Closed for Thanksgiving day and Christmas day
  • Employee discounts on purchasing and leasing cars
  • Opportunities for career advancement within a Fortune 500 company



*All your information will be kept confidential according to EEO guidelines*

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