Customer Service Manager- Fort Mill Ford in Fort Mill, SC at Sonic Automotive

Date Posted: 7/18/2022

Job Snapshot

Employee Type: Full-time
Location: 801 Gold Hill Road
Fort Mill, SC 29708
Job Type: Administrative
Experience: Associate


Sonic Automotive is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're doing here and would love to tell you about our opportunities!

Job Description

Fort Mill Ford is hiring a Customer Service Representative for our store located in Charlotte, NC. As a Customer Service Representative, you will play an important role in the smooth and friendly guest experience at our store. If you’re a self-sufficient, resilient person who enjoys working in a fast-paced, fun environment, then we’re looking for you.  As a Customer Service Reprisenative, you will be responsible for accurate and timely execution of the financial documentation process.  

What You’ll Do:   

  • Assist with the final steps of the purchase process  
  • Provide accurate and timely completed paperwork for successful processing   
  • Check all paperwork for correct title, lien information, taxes, etc.   
  • Verify insurance, trade payoffs and obtain deposits  

What We’re Looking For:   

  • Demonstrated customer service and attention to detail   
  • Experience in a retail environment  
  • Be transparent  
  • Take the high road  
  • Willingness to learn  
  • Take ownership   
  • Celebrate small successes  

What We Offer:   

  • $18/hour base with monthly bonus opportunities  
  • Health, Dental and Vision Insurance    
  • 401k with 4% company match  
  • Paid vacation   
  • Access to leadership and personal development programs   
  • Casual dress    

** 1 to 3 years preferred ***

All your information will be kept confidential according to EEO guidelines.

Apply Now