Parts Sales Associate- Dave Smith Frontier Leasing & Sales in Coeur d'Alene, ID at Sonic Automotive

Job Description

Purpose:

The Parts Counterperson sells parts at retail to customers over the counter, through the shop, or by phone, ensuring excellent service and accurate order fulfillment.

Duties and Responsibilities:

• Assist walk-in customers in selecting required parts, suggest companion products, offer specials, and ensure exposure to the full product line.
• Pull purchases from stock, determine availability for out-of-stock items, and submit emergency orders as requested.
• Answer phone calls, provide price quotes and product information, and assist outside sales representatives with their orders.
• Set up orders for daily shipment, delivery, or pick-up and verify "will call" and "back order" files weekly.
• Assist service technicians in selecting parts needed for repairs and process charge-outs by verifying repair order and parts requisition documentation.
• Order parts not in stock after discussion with Shop Foreman to ensure customer needs are met.
• Issue credit for returned parts with original invoice verification and process tax-exempt and credit card transactions per dealership guidelines.
• Maintain clean and organized counter areas; replenish assigned inventory daily and stay current on new products.
• Follow all company safety policies and procedures; immediately report any accidents to a manager or supervisor.

Qualifications:

• High school diploma or equivalent.
• Ability to read and comprehend instructions and information.
• One year of experience in an automotive parts dept.
• One year of sales experience.
• Professional personal appearance.
• Ability to work well with the public, sometimes with several customers at a time.
• Will be required to wear a dealership uniform at all times.
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

It's time to make the most important move of your career.  From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEOC guidelines

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