Rental Agent - Audi of West Houston in Houston, TX at Sonic Automotive
Date Posted: 8/14/2025
Job Snapshot
Houston, TX 77094
About
Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.
At Audi West Houston, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Compensation (Hourly):
- $15.00 - 17.00 / hour
Job Description
Summary:
The Rental Car Representative is the front-line face of our rental operations, ensuring every customer has a smooth, friendly, and efficient rental experience. From greeting customers to preparing vehicles and guiding them through the rental process, you play a key role in delivering exceptional service and creating loyal customers.
Duties and Responsibilities:
- Greet and assist customers throughout the rental process, including vehicle selection and checkout
- Prepare rental vehicles to meet company standards before each rental
- Maintain and follow all rental policies and procedures
- Provide honest, ethical, and high-quality customer service at all times
- Resolve customer issues professionally and promptly
- Support team members to ensure smooth daily operations
- Keep accurate records and process transactions efficiently
- Operate computer systems and rental software to complete rentals
- Valid driver’s license
- Strong customer service and communication skills
- Proven ability to solve problems effectively
- Ability to work with people from diverse backgrounds
- Desire to succeed in a fast-paced environment
- Basic computer skills
Preferred Qualifications:
- Previous car rental or insurance replacement experience
- Face-to-face sales experience
Compensation (Hourly):
- $15.00 - 17.00 / hour
- Depending on experience and qualifications
Schedule:
- FULL TIME
- Sundays Always Off
- Saturday Availability Required
Perks & Benefits:
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off that Grows with You
- Sundays Always Off
- Closed on Thanksgiving & Christmas
- Employee Pricing on Purchases & Leases
- Free & Discounted Gym Membership Options
- Exclusive Travel Deals on Hotels, Rentals & Airfare
- Career Growth in a Fortune 500 Company
All your information will be kept confidential in accordance with EEO guidelines