Product Expert/Client Advisor (MINI - BMW Brand Sales)-- MINI of Fort Myers in Fort Myers, FL at Sonic Automotive

Job Description

What You’ll Do:

• Provide clear, honest, and transparent options to empower guests to make confident vehicle decisions
• Collaborate with team members to deliver a best-in-class experience for all guests—whether they’re ready to purchase or just exploring options
• Welcome and assist customers with professionalism and warmth, helping them identify their needs and recommending appropriate vehicles
• Actively listen and ask thoughtful questions to fully understand each customer’s preferences
• Demonstrate vehicle features and performance, including coordinating test drives
• Respond promptly and professionally to online and phone inquiries
• Stay informed on incoming inventory, features, and benefits to confidently guide guests
• Partner with the service department and body shop to ensure vehicles are fully reconditioned on schedule
• Facilitate a smooth, transparent negotiation and sales process that builds trust
• Deliver vehicles with care, ensuring the customer understands all features, warranty details, and documentation
• Introduce new vehicle owners to service personnel to reinforce ongoing support
• Follow up with customers post-sale to ensure satisfaction and cultivate loyalty
• Support the sales process end-to-end, including administrative tasks and vehicle logistics
• Consistently reflect on performance metrics to identify areas of improvement and enhance productivity

What You’ll Need:

• A customer-first mindset with a commitment to delivering outstanding service
• Familiarity with automotive industry terminology and a willingness to stay current on evolving technology
• Ability to explain equity, trade-in values, and depreciation to customers
• Knowledge of federal, state, and local regulations related to retail auto sales
• Adherence to safety policies and immediate reporting of any incidents
• Willingness to participate in dealership and manufacturer training programs
• Goal-oriented with a strategic approach to achieving personal sales targets
• Maintenance of a strong prospect pipeline and customer follow-up system
• Flexibility to take on additional responsibilities as needed
• A sense of pride in your work and a desire to contribute to a collaborative, high-integrity team

What We Look For:

• Proven consultative sales experience
• Retail or customer-facing background
• Outgoing, energetic personality with a passion for people
• Transparent, honest, and effective communication style
• Integrity in all interactions—taking the high road at every opportunity
• Willingness to learn, grow, and adapt in a dynamic environment
• Accountability for both individual and team success
• Resilience in the face of challenges and a mindset that celebrates small wins
• Interest in the automotive industry and genuine desire to help customers
• Ability to excel in a fast-paced, performance-driven setting

What We Offer:

• Average earning potential of $60,000–$100,000+ annually
• Commission + draw system for stable income
• Health, Dental, and Vision insurance
• 401(k) with 2% company match
• Paid vacation
• Leadership and personal development programs
• Casual, team-oriented environment
• Career growth opportunities within a Fortune 300 nationwide company

What We Require:

• High school diploma or equivalent
• Strong reading comprehension and communication skills
• Valid in-state driver’s license and a clean driving record
• Professional appearance and demeanor
• Ability to meet or exceed sales quotas
• Authorization to work in the United States
• Ability to pass a pre-employment background check, MVR, drug screening, and credit check

It's time to make the most important move of your career.  From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

Apply Now