Rental Clerk - Stevens Creek BMW in Santa Clara, CA at Sonic Automotive
Date Posted: 6/29/2025
Job Snapshot
Santa Clara, CA 95051
About
Stevens Creek BMW is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities!
Salary: $23.00 per hour
Our associates are happy to work here because:
- We boast the lowest turnover in the industry.
- We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
- We are committed to developing and promoting within the company.
- Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
- We encourage peer to peer teamwork and recognition.
- Special benefits to purchasing and leasing a car.
- Personal Automotive Concierge Service.
If you want to find out more about the types of jobs we have here, we've highlighted a few.
We're proud of what we're doing here. Come and join us!
Job Description
Summary:
The Rental Clerk is responsible for assisting with the dealership's fleet of loaner vehicles which are provided to customers while their own vehicles are being serviced.
Duties and Responsibilities:
- Ensuring vehicles are clean, fueled, and ready for customer use.
- Handle the check-in and check-out process for loaner vehicles, which includes explaining the terms of use, documenting customer information, and providing vehicle keys.
- Coordinate with the service department to provide customers with loaner vehicles during their service appointments.
- Maintain accurate records of loaner vehicle agreements, including customer details, vehicle assignment, mileage, and condition reports.
- Inspect vehicles before and after use, documenting any damages or issues.
- Provide friendly and efficient customer service, addressing any questions or concerns.
Preferred:
- Prior experience in a rental car or loaner vehicle environment.
- Strong organizational and multitasking skills.
- Excellent communication and customer service abilities.
- Strong attention to detail to maintain the dealership’s professional appearance.
- Excellent communication skills and interpersonal skills.
Required:
- Must be authorized to work in the USA.
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.
(The Rental Clerk position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $23.00.)
Schedule:
- Full Time
- Saturday availability required
- Service Drive Hours:
- Monday - Friday: 7:30am to 6pm
- Saturday: 7:30am to 5:30pm
It's time to make the most important move of your career. From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
All your information will be kept confidential according to EEO guidelines.