Rental Clerk - Jaguar Houston North in Houston, TX at Sonic Automotive
Date Posted: 6/25/2025
Job Snapshot
Houston, TX 77090
About
Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.
At Jaguar Houston North, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Compensation (Hourly):
- $17.00 / hour
Job Description
Summary:
The Rental Clerk will be the friendly face of our service-loaner desk and will greet clients, match them with the right vehicle, and handle all contracts, inspections, and payments. With keen attention to detail and a customer-first mindset, they’ll keep the loaner fleet organized and the guest experience running smoothly in our fast-paced dealership.
Duties & Responsibilities
- Greet service guests, verify reservation details, and match them with an appropriate loaner vehicle.
- Complete loaner contracts, explain terms, capture driver’s license/insurance, and secure signatures.
- Conduct quick but thorough walk-around inspections (pre- and post-rental); document damage and mileage in the DMS.
- Track fleet inventory and availability; alert Service Advisors when stock is low or vehicles are overdue.
- Collect fuel, mileage, damage, and cleaning charges at return; reconcile payments and post to RO.
- Coordinate timely vehicle prep (fuel, wash, detailing) with porters or vendors to keep turnaround tight.
- Make follow-up calls/texts for overdue returns, service appointment reminders, and CSI surveys.
- Cover the cashier desk as needed—process payments, print receipts, and close out repair orders.
- Generate daily/weekly loaner utilization and damage reports for Service Management.
- Help enforce loaner policies with Service Advisors and coach them on correct loaner-vehicle billing.
- 1+ year of hands-on experience in an automotive rental desk, dealership loaner program, or major rental-car company.
- Working knowledge of rental contracts, vehicle inspections, and customer-payment collection.
- Strong data-entry skills in a DMS, rental software, or similar system.
- Professional, upbeat communicator.
- Willingness to stand, walk the lot, and lift up to 25 lbs during vehicle checks.
- Must be authorized to work in the USA
- Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.
Compensation (Hourly):
- $17.00 / hour
Schedule:
- FULL TIME
- Sundays Always Off
- Saturday Availability Required
Perks & Benefits:
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off that Grows with You
- Sundays Always Off
- Closed on Thanksgiving & Christmas
- Employee Pricing on Purchases & Leases
- Free & Discounted Gym Membership Options
- Exclusive Travel Deals on Hotels, Rentals & Airfare
- Career Growth in a Fortune 500 Company
All your information will be kept confidential in accordance with EEO guidelines