Service Director - Cadillac of South Charlotte in Pineville, NC at Sonic Automotive

Date Posted: 5/14/2025

Job Snapshot

Employee Type: Full-time
Location: 10725 Pineville Road
Pineville, NC 28134
Job Type: Other
Experience: Associate

About

Cadillac of South Charlotte, is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're doing here and would love to tell you about our opportunities!

Yearly income: $150,000.00 - $200,000.00 

Sign-on bonus available (based on experience).

Relocation benefits/packages are available (based on experience).  

Great benefits:

Medical, Dental, Vision Insurance

401K Match

Paid Vacations

Job Description

The Parts and Service Director is responsible for running an efficient and profitable service department. He/She will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales and profit objectives, and maintaining service records. This is a top performing luxury store looking for the right leadership to take its growing service business to the next level. Marque dealership, rare career opportunity.

Service Manager Duties and Responsibilities: 

  • Forecast goals and objectives for the department and strive to meet them.
  • Strive for harmony and teamwork with all other departments.
  • Prepare and administer an annual operating budget for the service department.
  • Attend managers meetings as requested.
  • Understand, keep abreast of, and comply with federal, state and local regulations that affects service operations, such as hazardous waste disposal and OSHA right-to-know.
  • Hire, train, motivate, counsel, and monitor the performance of all service department staff.
  • Direct and schedule the activities of all department employees.
  • Provide technical assistance to employees as needed.
  • Conduct meetings with department employees to discuss activities and problems of mutual interest.
  • Monitor technicians; payroll records.
  • Ability to read and comprehend instructions and information.
  • High school diploma or the equivalent.
  • Three years of experience in an auto repair facility.
  • ASE certification preferred.
  • One year of supervisory experience.
  • Excellent communication, supervisory, and managerial skills.
  • Ability to operate the department at a profit according to dealership guidelines.
  • CDK Experience Required
  • Current GM, Cadillac, or Ford Service Manager experience

It's time to make the most important move of your career:  From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.

Apply Now