Product Specialist (BMW Genius) - BMW of West Houston in Katy, TX at Sonic Automotive

Date Posted: 5/1/2025

Job Snapshot

Employee Type: Full-time
Location: 20822 Katy Freeway
Katy, TX 77449
Job Type: Other
Experience: Associate

About

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

 

At BMW of West Houston, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

Summary:

The BMW Genius will be the go-to expert for vehicle technology, guiding customers through the features of their new BMW and supporting the sales process by delivering an exceptional and informative experience.

Duties and Responsibilities:

  • Show customers how their BMW features work (like Bluetooth, navigation, parking assist, etc.)
  • Answer tech questions in person, by phone, or after delivery
  • Follow up with new owners to offer more support or walkthroughs
  • Stay current on new BMW models and features
  • Assist the sales team during test drives or vehicle deliveries
  • Lead one-on-one or small group tech sessions for customers
  • Help train coworkers on how to explain and demonstrate BMW technology
  • 1+ year of experience helping customers understand and use technology
  • Comfortable explaining tech features to people in a clear and friendly way
  • Strong communication and customer service skills
  • Passion for cars, tech, and learning new things
  • Valid driver’s license and clean driving record
  • All applicants must be authorized to work in the USA.
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver's license. 

Preferred Qualifications:

  • Previous experience working at a BMW dealership
  • Prior experience as a BMW Genius or similar product specialist role
  • Strong knowledge of BMW features, models, and tech packages

Compensation (Hourly plus commission):

  • OTE (On target earnings): $52,000 - $69,000+ / year
    • Based on performance

Schedule:

  • FULL TIME
  • 5 days / 2 days off
  • Weekend availability required

Benefits:

  • Medical, dental, vision insurance plans
  • 401k plan with company match
  • Paid Time Off accrual
  • Sundays off
  • Closed for Thanksgiving day and Christmas day
  • Employee discounts on purchasing and leasing cars
  • Free and discounted gym membership plans
  • Opportunities for career advancement within a Fortune 500 company

 

All your information will be kept confidential according to EEOC guidelines

Apply Now