Product Specialist (BMW Genius) - BMW of West Houston in Katy, TX at Sonic Automotive
Date Posted: 5/1/2025
Job Snapshot
Katy, TX 77449
About
Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.
At BMW of West Houston, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Job Description
Summary:
The BMW Genius will be the go-to expert for vehicle technology, guiding customers through the features of their new BMW and supporting the sales process by delivering an exceptional and informative experience.
Duties and Responsibilities:
- Show customers how their BMW features work (like Bluetooth, navigation, parking assist, etc.)
- Answer tech questions in person, by phone, or after delivery
- Follow up with new owners to offer more support or walkthroughs
- Stay current on new BMW models and features
- Assist the sales team during test drives or vehicle deliveries
- Lead one-on-one or small group tech sessions for customers
- Help train coworkers on how to explain and demonstrate BMW technology
- 1+ year of experience helping customers understand and use technology
- Comfortable explaining tech features to people in a clear and friendly way
- Strong communication and customer service skills
- Passion for cars, tech, and learning new things
- Valid driver’s license and clean driving record
- All applicants must be authorized to work in the USA.
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver's license.
Preferred Qualifications:
- Previous experience working at a BMW dealership
- Prior experience as a BMW Genius or similar product specialist role
- Strong knowledge of BMW features, models, and tech packages
Compensation (Hourly plus commission):
- OTE (On target earnings): $52,000 - $69,000+ / year
- Based on performance
Schedule:
- FULL TIME
- 5 days / 2 days off
- Weekend availability required
Benefits:
- Medical, dental, vision insurance plans
- 401k plan with company match
- Paid Time Off accrual
- Sundays off
- Closed for Thanksgiving day and Christmas day
- Employee discounts on purchasing and leasing cars
- Free and discounted gym membership plans
- Opportunities for career advancement within a Fortune 500 company
All your information will be kept confidential according to EEOC guidelines