Parts Counterperson - Lexus Serramonte in Colma, CA at Sonic Automotive

Job Description

Summary:

The Parts Counterperson sells, at retail, parts to all available customers, over the counter, through the shop, or on the phone.

Duties and Responsibilities:

• Assist customers in selecting parts, suggest companion items, and promote full product line exposure.
• Manage stock by pulling purchases, determining availability, and submitting emergency orders.
• Handle phone inquiries, providing price quotes and assisting outside sales representatives.
• Set up orders for shipment, delivery, or pick up on a daily basis.
• Verify and manage "will call" and "back order" files, returning items not needed or stocking those required.
• Support service technicians in selecting parts for ongoing repairs.
• Open repair order envelopes for new orders and order necessary parts not in stock.
• Notify the Shop Foreman and customers upon the receipt of ordered parts.
• Manage parts phones during peak times at the front counter.
• Enforce proper procedures for charging out parts, issuing credits for returns, and handling tax-exempt sales, while maintaining a clean and organized counter area.

Required Qualifications:

• 1+ years of experience in parts sales or an automotive dealership parts department.
• 1+ years of sales experience.
• Excellent communication skills and interpersonal skills
• Must be authorized to work in the USA
• Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.

Compensation:

• Hourly: $17.00 / hour plus commission
• Anticipated yearly income: $55,000 to 65,000+

(The Counter Person Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $17.05 plus commission)

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