Regional Reconditioning Director in Avondale, AZ at EchoPark Automotive
Date Posted: 5/6/2022
Job Snapshot
Avondale, AZ 85323
About
EchoPark Automotive is the fastest growing and most comprehensive nearly new automotive retail brand in America today. Our aggressive plan is to cover 90% of the U.S. by 2025 to reach 90% of the population with the most unique business model and utilization of one of the most innovative technology-enabled sales strategies. This approach provides a personalized and preferred, guest-centric buying process that has been proven out by consistently delivering award-winning guest-focused experiences and superior value to car buyers nationwide with an average savings up to $3,000 over the competition. EchoPark is set to be the #1 in near-new/pre-owned 1-4-year-old vehicle sales by 2025 and already making its mark by earning the 2021 Consumer Satisfaction Award, creation of new Owner Experience Centers, development of all-new online shopping technology and a focus to grow the brand. EchoPark’s mission is in its name, Every Car deserves a Happy Owner. This drives all they do, differentiates itself from the competition, and has them focused to redefine the category for their guests. More information about EchoPark Automotive can be found at www.echopark.com
Job Description
EchoPark Automotive is looking for a Regional Director of Automotive Reconditioning Operations to help us drive our fixed operations business and assist with our expansive national growth. Our headquarters is in Charlotte, NC but this position is open to candidates within the continental US. This position will require extensive travel up to 80%.
The Regional Director of Reconditioning will help in driving the growth and daily operational success of our team across the country. To build the brand, the Director of Recon champions our business model and embodies the vision to be among the greatest retailers in the country. To manage the business, the Recon Director is accountable for achieving the desired targets for volume, quality and time standards, guest satisfaction, profitability, market share and brand identity.
Responsibilities:
- Be an inspirational leader. Motivate, counsel, and monitor team performance
- Utilize the EchoPark Automotive Reconditioning Process
- Strive for harmony and teamwork with all other departments
- Treat our reconditioning teammates with respect and compassion, understand they have a life outside of work
- Provide an outstanding culture of communication
- Provide honest, transparent feedback
- Use your skills and influence to remove roadblocks for your team
- Make sure each member of your team achieves their annual training and development goals
- Keep an open mind about how we can constantly innovate
- Have fun and celebrate with your team when they achieve their goals
- Monitor daily productivity reports and corresponding payroll records
- Take ownership of high-quality reconditioning standards that minimize comebacks. Conduct periodic spot checks of completed jobs for thoroughness and quality
- Coordinate the reconditioning phase of the overall used vehicle supply-chain with buyer team and retail team
- Manage sublet work relationships, holding vendors accountable for on-time delivery at negotiated rates
- Understand, keep abreast of, and comply with federal, state, and local regulations that affect service operations, such as hazardous waste disposal and OSHA's right-to-know
- forecast goals and objectives for the department / individuals, and strive to meet them as a team leader
- Consistently exceed associate's expectations
Preferred Qualifications:
- Demonstrated Automotive Reconditioning and/or Service Leadership
- 7+ Years in a regional leadership position
- Ability to travel (up to 80-100% of the time)
- Success in building teams, driving accountability and developing a culture of positivity
EchoPark Automotive offers the following benefits:
- Competitive salary
- Medical / Pharmacy
- Dental
- Vision
- 401K
You can read more about our organization and our exciting growth at www.echopark.com.