Customer Service Representative in Duluth, GA at EchoPark Automotive

Date Posted: 9/14/2021

Job Snapshot

Employee Type: Full-time
Location: 3296 Commerce Avenue Northwest
Duluth, GA 30096
Job Type: Administrative
Experience: Associate


EchoPark Automotive is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're doing here and would love to tell you about our opportunities!

Job Description

EchoPark Automotive is hiring a Customer Service Representative for our store located in Duluth, GA. As a Customer Service Representative, which we call Document Specialists, you will play an important role in the smooth and friendly guest experience at our store. EchoPark Automotive is a preowned dealership brand that offers excellent training, growth opportunity, and a fun work environment.  If you’re a self-sufficient, resilient person who enjoys working in a fast-paced, fun environment, then we’re looking for you.  As a Document Specialist, you will be responsible for the accurate and timely execution of the financial documentation process.  

An EchoPark Automotive Document Specialist in Duluth will: 

  • Be a subject matter expert on the document process 
  • Monitor and coach Sales Guides on proper transaction preparation 
  • Provide excellent guest service 
  • Maintain contracts in transit, processing timeliness by following up and holding all parties accountable 
  • Ensure documents contain stipulations from lenders and all appropriate compliance components
  • Collect, receipt, and process guest’s down payment 

You may be a perfect fit for the Document Specialist in Duluth if you have the following attributes: 

  • Resilience, agile, and open to change 
  • Great professional attitude and strong work ethic 
  • Ability to follow directions and processes 
  • Willingness to keep learning 
  • Active listening and strong communication skills 
  • Respect for teammates 
  • Excellent customer service mindset  
  • Positive outlook 

EchoPark Automotive offers the following Benefits: 

  • Hourly base with monthly bonus opportunities
  • Health, Dental and Vision Insurance  
  • 401K 
  • Paid vacation 
  • Access to leadership and personal development programs 
  • Casual dress  

All your information will be kept confidential according to EEO guidelines.

Apply Now