Regional Technology Manager in Denver, CO at Sonic Automotive
Date Posted: 8/23/2021
Job Snapshot
Denver, CO 80221
About
Job Description
You're serious about your career, and rest assured you've come to the right place. At Sonic Automotive, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 130+ Sonic and EchoPark dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
The Regional Technology Manager will work proactively with RVP and dealership executives to measure, assess and remediate IT services delivered and supported across the Colorado region. This professional is involved in the day-to-day IT operations and support services across all technology disciplines that support the Colorado group of dealerships. Change the posture of the IT function across the region from a highly reactive to a first-class IT service organization that is efficient and responsive to the store’s needs. Lead all related store IT activities, infrastructure refinements and other acquisitions/divestitures that are aligned with the strategic goals and objectives of Sonic Automotive
Essential Functions
- To be the store advocate and point of contact working directly with the Regional and local store management on matters needing escalation and IT planning.
- Responsible in assuring IT compliance and that all changes are reported to the change management committee members.
- Proactively measure IT health performance and service delivery support daily through the use of KPI metrics.
- Schedule and attend monthly meetings with store management to assess IT service performance. Journalize your meetings on who attended and summarize minutes for distribution.
- Schedule quarterly meetings with RVP to review IT regional performance, remediation plans and new business.
- Lead the effort toward developing an action plan and facilitate remediation to restore operations stability and confidence
- Assist in and execute certain local projects related to hardware/software, network upgrades, mfg. initiatives, divestitures, remodels, and construction
Preferred Qualifications
- Degree in technical or related field of study
- 5 + years of experience in an IT role
- Strong people skills, excellent communicator
- Able to work in fast paced environment
- Understand WAN/LAN basics (MPLS, Internet, and Metro Ethernet)
- Understand basic routing and switching
- Understand VoIP and telephony
Desired Experience
- Experience in project management
- Experience automotive industry a plus
- Experience in technology support
- Experience working in an Incident Management system
It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.