Automotive Sales / Auto Sales / New Car Sales

Category: Automotive

Dealership: Massey Cadillac Saab of Orlando

Overview:

You're serious about your career, and rest assured you've come to the right place. At Massey Cadillac Saab Orlando a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

 

Due to new products and demands of clientele for our sales and service opportunities, we have an immediate opportunity for 3 sales consultants at our Massey Cadillac North Orlando location. Currently we have over 200 new vehicles and 150 pre-owned vehicles at our 2 locations.

 

Automotive Sales / Auto Sales / New Car Sales Purpose:
The vehicle salesperson is responsible for selling vehicles and meeting dealership gross profit, volume and customer satisfaction standards. This position includes four broad areas of activity: personal work habits, prospecting, selling and follow-up.

Responsibilities: Automotive Sales / Auto Sales / New Car Sales Duties and Responsibilities:

• Realize that business is built on customer satisfaction and devote himself/herself to
  guaranteeing satisfaction of customers.
• Determine each customer’s vehicle needs by asking questions and listening.
• Demonstrate vehicles (includes test drives).
• Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle’s operating features, warranty and paperwork, and it lays the foundation for customer loyalty.
• Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
• Report to the vehicle Sales Manager regarding objectives, planned activities, reviews and analyses.
• Keep abreast of incoming inventory, features, accessories, etc., and how they benefit
  customers.
• Work with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule.
• Attend sales meetings and training offered by the dealership and the manufacturer..
• Maintain a prospect development system.
• Maintain an owner follow-up system that encourages repeat and referral business.
• Review and analyze actions at the end of each day, week, month and year to determine how to better utilize time and plan more effectively.
• Understand the terminology of the automobile business and keep abreast of technological changes in the product.
• Know and understand equity and values, and be able to explain depreciation to the customer.
• Know and understand the federal, state and local laws which govern retail auto sales.
• Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor