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Our Jobs

We want to be one of America's greatest places to work at and shop, and that requires we treat each other with respect and give our guests an unbelievable buying experience. This is not difficult to do but it takes all of us working in a very different way from how most companies do things. Here is an in depth look at the types of jobs Sonic Automotive offers.

 

Our Vision: To Open Roads
Our Values: Agile & Responsive; Honest & Transparent; Respectful; Selfless & Communal

 

Begin you job search here or read below to find out more about the excellent jobs we have to offer.

 

Technician

Overview

What our Technicians do differently is listen better than people working at other automotive retailers. Next, they focus on treating the guest with respect by acknowledging their intelligence and being mindful of their time. Lastly, our Technicians share our guest's passion for cars and trucks and love helping our guests get exactly what they want time after time.

Here's what you'll do:

  • Perform work as outlined on the repair order with efficiency and accuracy, in accordance with our policies, procedures and quality standards
  • Diagnose the cause of any malfunction and perform repairs
  • Communicate with the parts department to obtain needed parts
  • Examine the vehicle to determine if additional safety or service work is required
  • Notify Experience Advisor immediately if additional work is recommended, or if repairs cannot be completed within the time promised
  • Document all work performed
  • Road-test vehicles as needed
  • Ensure that guest's cars are kept clean and return all driver settings to their original state
  • Be a subject matter expert on repairs and maintenance. Coach Experience Advisors as needed on vehicle service patterns and mechanical/electrical systems
  • Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
  • Speak directly with our guests about repairs made to their vehicle, maintenance recommendations, and do-it-yourself tips
  • Educate our guests on how our technology tools make their vehicle maintenance process simple
  • Treat the customer like a guest in your home
  • Treat your teammates with respect
  • Learn our business philosophy so that guests can "see" our business model through your actions
  • Keep an open mind about how we can constantly innovate
  • Have fun!

Learn more about what you'll do as a Technician

 

Sales Consultant

Overview

What our Sales Consultants do differently is listen better than sales people working at other automotive retailers. Next, they focus on treating the guest with respect by acknowledging their intelligence and being mindful of their time. Lastly, our Sales Consultants share our guest's passion for cars and trucks and love helping our guests get exactly what they want time after time. Our Sales Consultants are also incentivized on overall guest delight and store performance.

Here's what you'll do as an Experience Guide:

  • Treat the guest as though they are a guest in your home
  • Explain how our unique buying experience works and let the guest control the process
  • Assist the guest in finding the right vehicle (physically or digitally)
  • Listen intently to what they're saying, then do whatever it takes to get them what they want
  • Using our proprietary systems, provide all information for the guest to simplify their trade-in process
  • Help every guest go through their buying process at their pace
  • Stay "in the moment" with your guest and make sure you're exceeding their expectations
  • Celebrate with guests when they find their perfect car
  • Treat your teammates with respect
  • Keep an open mind about how we can constantly innovate
  • Have fun!

Here's what you'll need:

  • An unrelenting passion for guest satisfaction
  • Respect for your teammates
  • A desire to learn, practice and deliver an unparalleled guest experience
  • A commitment to help every guest complete their buying process
  • Learn, deploy and enjoy our technology!
  • A commitment to your career
  • A passion for cars
  • Celebrate with guests when they find their perfect car
  • A commitment to having fun
  • A clean motor vehicle record and clean criminal background record

Learn more about what you'll do as an Sales Consultant

 

 

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