Rental Manager in Walnut Creek, CA at Mercedes-Benz of Walnut Creek

Date Posted: 2/9/2018

Job Snapshot

Job Description

You're serious about your career, and rest assured you've come to the right place.  At Mercedes-Benz of Walnut Creek a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100 dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.



Purpose:

The Rental Car Manager is responsible for the entire customer experience.  From assuring the customers are being greeted as they approach our counter, to making sure they are in the vehicle best suited to their needs, the rental car manager is the backbone of our business.


Duties and Responsibilities:

•       Assist customers during rental car process, preparing vehicles, and during transaction process

•       Maintain and adhere to rental policies and procedures

•       Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
Requirements:

•       Previous car rental or insurance replacement experience is preferred

•       Proven face to face sales record

•       Valid Driver's license 

•       Excellent customer care skills, including the ability to resolve customer related issues in a professional manner

•       Strong problem solving skills

•       The ability to work with people of various professional backgrounds

•       Desire to succeed

•       Strong computer skills

•       Flexible schedule

•       Willingness to work nights and weekends
It's time to make the most important move of your career.  From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.


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